FAQs

Our natural diamonds are mined and certified for authenticity and quality, while our lab-grown diamonds are created in controlled environments using advanced technology—they have the same chemical, physical, and optical properties as natural diamonds but are more sustainable, affordable, and conflict-free; we clearly label each type so you can choose what aligns with your values.

Yes, all gemstones and diamonds in our collections are authentic and natural (or lab-grown where clearly specified), carefully examined and verified by our experienced pawn brokers with decades of expertise from Hong Kong's historic pawnshops.

We prioritise sustainability by upcycling vintage treasures, using responsibly sourced precious metals, lab-grown diamonds where possible, and eco-conscious practices to minimise waste while reimagining timeless designs.

Every piece comes with a one-year warranty covering manufacturing defects, giving you complete peace of mind and confidence in the quality and durability of your MAAZI Jewellery

Yes, we offer a complimentary personalised gift message service for all orders, allowing you to include a heartfelt note, name, date, or special sentiment to make your gift even more meaningful.

We provide reliable international shipping worldwide, partnering with renowned galleries and artists to deliver our unique collections safely to your door—check our shipping page for rates, estimated times, and any region-specific details.